Last Updated on January 30, 2026 by vitaliy
Like most people nowadays, I always read reviews before buying anything online. So, even though I’ve been a Mindvalley member for years, I decided to check out what people are saying about the platform.
The pattern is surprisingly consistent. People tend to like the learning experience, and they tend to get upset about renewals, refunds, and support.
As of mid-January 2026, Trustpilot shows Mindvalley at 4.1 out of 5 from 9,803 reviews (with 73% 5-star and 11% 1-star), while BBB lists 127 complaints in the last 3 years.
If you’re choosing Mindvalley for personal growth, evaluate the content. If you’re choosing it for “easy subscription management,” read the fine print.
From the review themes, you can usually sort feedback into two buckets.
- Content is great: Quests, short video lessons, production quality, and terrific coaches.
- Admin is not so good: annual subscription renewals, refund expectations, confusing cancellation steps, and slow or repetitive support replies.
When someone loves Mindvalley, they often describe the Quest format as structured and motivating, with clear video lessons and a community vibe that helps them stick with meditation, productivity, or mindset work.
When someone is angry, they rarely argue that the content is “bad.” They usually describe a moment where money and access didn’t match their expectations, like a renewal charge they didn’t plan for, trouble getting a refund (almost always because they forgot to cancel the subscription within the 15 days), or an account that looked active on one device but locked on another.
That split is exactly why your decision should be two decisions:
- Decision 1: Do the Mindvalley courses match what you want right now (personal development, spirituality, learning, or professional growth)?
- Decision 2: Are you willing to manage a subscription carefully, like you would with any annual membership?
Trustpilot tends to be where you’ll see the widest range of experiences, from people who feel Mindvalley is worth it to people who feel burned by billing or support.
The most helpful Trustpilot reviews usually include specifics: how the person purchased (web vs. in-app), whether they tried to cancel, and what happened next.
| What to look for in a Trustpilot review | Why it matters |
|---|---|
| “I bought on the app” vs “I bought on the website” | Refund and cancellation steps can differ depending on where the subscription was purchased. I recommend buying a Mindvalley subscription though their website. |
| Dates mentioned (purchase, renewal, cancellation attempt) | This tells you if the complaint is about a first purchase, an annual membership renewal, or a premium add-on. |
| What support did (or didn’t) do | Look for whether the person received clear next steps, or got stuck repeating the same issue. |
Also, don’t just read the top reviews. Sort by most recent so you’re seeing what people are experiencing right now.
What people praise most: Quest format, short lessons, production quality, certain instructors
On the positive side, many reviewers love the “learn in small chunks” approach. They say the platform feels polished, and the teaching style is easier to follow than a lot of other online courses.
A big reason is the Quest structure itself. Mindvalley describes it as its signature learning experiences that combine expert teaching, guided practices, and community support.
People also call out specific teachers. For example, Jim Kwik is widely associated with Mindvalley’s brain and memory training programs (including Superbrain and Super Reading), and Marisa Peer is known on the platform for Uncompromised Life.
If you’re comparing teaching style, some people put it in the same conversation as MasterClass. The difference is that Mindvalley leans more into personal transformation and guided practice, while MasterClass tends to feel more like watching a world-class lecture.
BBB posts skew heavily toward problem reporting. That means you’ll see fewer “this changed my life” stories and more “this charge surprised me” stories. In plain terms: BBB is where people go when they face an issue.
When you read BBB complaints and reviews, you’ll see the same themes repeat: annual auto-renew charges, frustration that renewals aren’t refunded, and confusion about the exact steps required to cancel.
The most common BBB theme: annual auto-renew charges + no refund for renewals
This theme shows up over and over. People assume “I didn’t use it” should mean “I can get a refund.” Subscription business models rarely work that way, and it’s clearly not Mindvalley’s fault.
Mindvalley’s own cancellation and refund policy makes one part especially important: it offers a 15-day refund window for a new membership purchase, and it states that renewal payments are non-refundable. That single line explains a lot of the “I’m furious” BBB messages you’ll see.
Auto-renew is also normal in subscriptions, but it creates a predictable problem: people don’t track annual dates the same way they track monthly ones.
If you decide to try Mindvalley, set a reminder in your calendar so you can’t “forget your way” into a renewal.
The cancellation flow: what people claim is confusing
Cancellation complaints usually fall into one of two situations.
First: someone thinks they canceled, but the system didn’t fully complete the process. Second: someone canceled in the wrong place because they subscribed in-app, but tried to cancel on the web (or the other way around).
| Where you subscribed | Where to cancel (usually) |
|---|---|
| On the Mindvalley website | In your Mindvalley account billing and subscription settings. |
| In the Apple App Store | In your iPhone settings under your Apple account subscriptions. |
| In Google Play | In the Google Play Store subscription management screen. |
The AI support, what happens when you can’t reach a human
Some reviewers describe support as a loop: they explain the issue, get a generic answer, then get asked to repeat the same details again.
When people feel ignored, they tend to post rage reviews. That’s why this issue shows up quite often on Trustpilot and the BBB.
Mindvalley’s support offers options like live chat, messaging, and email, and they usually respond within 48 hours or more at busy times, with additional delays on weekends.
Marketing vs. reality, what “All-Access” does not include everything
Some people expect that when they buy a Mindvalley membership, they’ll get access to every product under the brand, with no extra fees.
In reality, the membership gives you access to a large library of programs, but some premium programs cost extra.
Mindvalley’s membership FAQ lists several examples of programs that are not included in the standard membership, including Lifebook Online and various Evercoach certifications.
So, before you pay, you want to answer one question:
Is the specific program I want included in the Mindvalley membership I’m buying today?
What should you do before buying so you don’t become the next complaint?
If you only do one thing, do this: treat the purchase like a small project. You’re not just buying content. You’re entering a subscription business model, and that means you need a simple system to prevent surprises.
Mindvalley membership costs $49 when billed monthly or $399 when billed annually and comes with a 15-day money-back guarantee for new purchases, so you should decide upfront whether you’re testing for 15 days or committing for the year.
Here are my tips for buying a Mindvalley membership:
- Buy through the website: In-app purchase is handled by Apple or Google.
- Set two renewal reminders: One early and one close to the date.
- Test what you personally need: Pick one Quest that you’d like to take and watch video lessons.
